VMware Real-Time Customer Interaction
9 of the top 10 leading retailers use VMware Real-Time Customer Interaction to improve in-store shopping experiences. This solution is designed to help sales associates close more business given new consumer approaches to shopping, webrooming (browsing online and buying in-store) and showrooming (browsing in-store and buying online). Real-Time Customer Interaction empowers sales associates to offer the product expertise and level of customer service that motivate these shoppers to buy. In addition, retailers can use Real-Time Customer Interaction to drive more foot traffic and to keep the money coming in with advanced mobile security and PCI compliance.