VMworld 2013: Session OPT5215 – Organizing for Cloud Operations — Challenges and Lessons Learned
To be successful in providing cloud-based services, IT faces several organizational and organizationally-related challenges. The way IT has evolved organizationally around technology silos is not sustainable when operating a cloud environment and shifting to a service broker orientation. This session addresses: the organizational changes that must take place for IT to successfully operate a cloud environment and to provide hybrid cloud services; the challenges IT organizations face when making these changes; what lessons we've learned from customers who have undertaken the change; and how both the adoption of the Software Defined Datacenter as well as scale impact the approach taken.